Relationship Management Develop and implement a regular communication strategy to connect with existing customers at the corporate and/or local level; communication should be focused on high level customer satisfaction components Coordinate with various departments to ensure high level of operational issues are resolved completely and in a timely manner on behalf of the c

Data Analysis and Reporting Assess exposure and compare to allowable limit to determine if credit is available for various energy products and services Provide weekly reporting (metrics recorded) for o All past due balances that are 3, 5, and 10 days past due o All past due balances that are 30, 60, and 90 days past due o All debit balances beyond 10 days past due and exc

Integration Monitoring & Cross Reference Management Proactively monitor and analyze system integrations, ensuring both internal and external connections operate smoothly. Utilize monitoring tools to maintain the reliability and performance of integrations with customers, vendors, and internal systems. Establish and maintain cross references between different systems, fost

Supply Leadership Develop clear vision, goals, and objectives for the supply and distribution of natural gas that support company goals and objectives and keep team members focused on high performance Build strong relationships within Mansfield Oil and with suppliers to achieve supply and distribution department goals Build strong relationships with all departments within

Payroll Assist with payroll processing for exempt and non exempt employees (backup for Sr Payroll & Benefits Specialist) Multi state SIT & SUI activities including compliance with local, state and federal agencies Review tax notices (federal, state and local) to determine necessary action Calculate manual checks for missing, additional and special pay requests Review and

Prospecting & Sales Obtain new accounts by planning and organizing daily work schedule by utilizing a structured go to market strategy Make formal and informal sales presentations Develop and implement effective sales strategy Manage CRM pipeline of prospects and executes daily contact within the system; create and maintain strong sales pipeline with detailed information

Prospecting & Sales Obtain new accounts by planning and organizing daily work schedule by utilizing a structured go to market strategy Make formal and informal sales presentations Develop and implement effective sales strategy Manage CRM pipeline of prospects and executes daily contact within the system; create and maintain strong sales pipeline with detailed information

CRM/Pricing Management Responsible for management of CRM/Pricing systems to include user set up, permissions and module structure management relative to layout and data field option modifications Manage Master CRM data set used for all sales KPIs, OKRs & metrics reporting Guide MPG teams in following processes set for input of opportunities and data into CRM/Pricing syste

Agile Transformation Support the Company's Agile transformation through coaching and mentoring Project Managers and other team members as necessary Identify opportunities for modernization, supporting needs solutions with business cases for the future enterprise. Identify horizontal coordination opportunities across business segments and manage business coordination needs

Credit Process Management Evaluate and process customer credit requests for commercial and governmental entities, documenting and implementing credit limit adjustments across various platforms. Perform annual credit reviews, proactively communicating with external customers and sales for current financial data. Maintain accurate customer files, request and analyze trade r

Coaching and Mentoring Develop clear goals for team members each year that are aligned to strategic company goals and objectives Develop a coaching strategy for team members to achieve or exceed goals and objectives Help team members focus on what is within their span of control to achieve success Regularly review performance with team members Provide specific and timely

Sales Support Processes multiple daily price adjustments to increase sales or optimize profitability. Sets margins specific to multiple variables on a daily basis in collaboration with sales per netback reporting, intel and sales data. Coordinates with supply channels and operations to optimize pricing and margin Review daily lifting by market and communicate necessary ad

Operational Excellence Ensure service quality, efficiency, and accuracy meet operational excellence standards through ownership of the following processes, including but not limited to Regularly performs proactive root cause analysis on recurring customer issues Monitors and maintains enhanced/complex reporting for customers Coordinate with various departments to ensure o

Coaching and Mentoring Develop clear goals for staff each year that support company goals and objectives Develop a coaching strategy for staff to achieve or exceed goals and objectives Regularly review performance with staff Help staff focus on what is within their control to achieve success Celebrate success Quickly address performance issues in a constructive manner Cre

Ensure department and company policies, procedures, and internal controls are properly followed Meet daily deadlines for cash posting Act as a backup for others as needed Partner with internal stakeholders to solution any issues that arise Assist with month end accounts receivable processes as needed Possess strong interpersonal skills and some ability to analyze, explain